Great product, excellent service and communication AAA+++
Wyatt VIC
Great Coffee mug + Drinkinggear is a reliable shopping mall
Daniel QLD
Love it!! Great Product, Speedy Postage & Excellent Transaction, Cheers!!!
Janie WA
All items will be shipped within 24 hours of payment clearing. Items are shipped Monday through Friday Excluding all NSW holidays. Items are shipped with Australia Post eparcel service and will require signature on delivery International shipments and will take 7-12 working days depending on your local Post Network and Customs. Combined Shipping Offer: YES - We offer a combined shipping discount to our customers details on each item page. International Shipping: We offer International Shipping on most of our items to a large number of countries. Check the specific item listing under shipping terms to find out whether that item can be shipped internationally. All International packages are thoroughly inspected prior to shipment to ensure product accuracy and condition.
Drinking Gear accepts Visa Card, Mastercard, American Express, Diners and Paypal payments
We have an unconditional return policy on all NEW items purchased. If items are returned within fourteen days of payment date, we will refund your winning bid amount. Of course, in the rare circumstance where we make a shipping mistake, you will be entitled to a refund of your entire transaction amount. Please note: It is our intention that you will receive the exact item that you bid on, in the condition that we have stated in the auction. RETURNED ITEMS MUST MEET THESE SIMPLE REQUIREMENTS: Item must be returned within 14 days of purchase. Item must be in original, unworn condition – only tried on for fit, sizing, etc. Item must be returned in original packaging with Return & Exchange Form (Please email us for the Return Form) • A 50% restocking fee is applied to returned items that show ANY signs of wear, or are returned without original packaging. • Drinking Gear reserves the right to refuse any return that shows excessive wear. • Refunds that include shipping related charges are granted only on transactions where product is inspected by Drinking Gear, and is deemed defective or in error.
Logo's:While every effort to have accurate images of Logo's, Manufactures can make slight change without notice. If this happens to you please email me so I can fix the problem. Out Of Stocks: From time to time items will go out of stock for a short period of time, if this happens to you we will keep you informed and arrange alternative product or a refund GST: GST is included in the price for all Australian Buyers.