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Great product, excellent service and communication AAA+++

Wyatt VIC


Great Coffee mug + Drinkinggear is a reliable shopping mall

Daniel QLD



Love it!! Great Product, Speedy Postage & Excellent Transaction, Cheers!!!

Janie WA
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FAQs

Q:Have you received my Payment yet?
A:All communication will be sent to your registered email. If I have not sent a payment received email then the payment has not been received.
 

Q:Do you combine shipping?
A:Yes I combine shipping. All shipping prices are included in Description and will calculate at Checkout
 

Q:When can I expect my order to arrive?
A:All orders are sent within 24hours, Monday to Friday, of receiving cleared funds.
 

Q:Do you have this Item in another size?
A:As our inventory turns over very quickly if the item is not in our store then we do not have it. Please feel free to use the advanced search for our store.
 
 

Q: Do you have a return Policy?
A: Drinking Gears Satisfaction Guarantee

We have an unconditional return policy on all NEW items purchased.
If items are returned within fourteen days of payment date, we will refund your item amount. Of course, in the rare circumstance where we make a shipping mistake, you will be entitled to a refund of your entire transaction amount.
Please note: It is our intention that you will receive the exact item that you bought, in the condition that we have stated in the auction.

RETURNED ITEMS MUST MEET THESE SIMPLE REQUIREMENTS:
Item must be returned within 14 days of purchase.
Item must be in original, unworn condition – only tried on for fit, sizing, etc.
Item must be returned in original packaging with Return & Exchange Form (Please email us for the Return Form)
• A 50% restocking fee is applied to returned items that show ANY signs of wear, or are returned without original packaging.
• Drinking Gear reserves the right to refuse any return that shows excessive wear.
• Refunds that include shipping related charges are granted only on transactions where product is inspected by Drinking Gear,
and is deemed defective or in error.
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